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FLORAL CRATE DESIGN STUDIO

Exclusive Content for Floral Crate Members!

Welcome to the exclusive Floral Crate Design Studio from the Style Marc! Here you will be able to access exclusive content to our Floral Crate community on floral design and care.

Make sure to hashtag #tsmflowercrate as your share your images on social media so we may follow along!

FAQ

COMMON QUESTIONS AND ANSWERS

WHAT DOES THE FLORAL CRATE INCLUDE?

The Floral Crate includes a selection of curated blooms by The Style Marc, highlighting the bounty of what is currently in season. The crates will typically be offered in two color schemes at all times; a white and green box and a colorful box.

WHERE DO FLOWERS FROM THE FLOWER CRATE COME FROM?

Our goal as a company is to be as sustainable as possible, so we source our blooms locally as well as globally, depending on availability and design needs. The farms and wholesalers we use for the Floral Crates are the same partners we use for our very own clients and events.

HOW ARE THE FLOWERS SHIPPED TO MAINTAIN FRESHNESS?

Included in the cost of each box is Overnight Shipping via FedEx to ensure your blooms arrive in mint condition.

WHEN WILL MY FLOWERS ARRIVE?

New flower crates are posted every two weeks as we change our seasonal assortment of curated blooms. Place your order by Thursday at 4pm EST for delivery on the following Wednesday or Thursday the following week.  

WHAT SHOULD I DO WHEN MY FLOWERS ARRIVE?

Your flowers should immediately be unpacked, hydrated and cleaned according to the instructions you receive on each box. This is called “processing” flowers, and is a critical step every floral designer takes to ensure their blooms last and open gorgeously. Different flowers require different types of processing, which we will outline in each delivery via email. 

If you are not home when your flowers arrive, please be sure to make necessary arrangements. The Style Marc is not responsible for missed deliveries, or products that have been damaged due to missed deliveries.

WHAT SAFETY MEASURES ARE TAKEN GIVEN COVID-19 AND MY ORDER?

As the global pandemic affects businesses worldwide, The Style Marc, our farm, and delivery partners are all following national and local guidelines. Treat your box as you do any other packages being delivered and take precautions including wiping down the box and washing your hands immediately after. For more information on best practices, kindly visit: https://cdc.gov or https://www.who.int/

CAN I GIFT THE FLOWER CRATE?

Yes! You will have the opportunity to enter the recipient’s name and contact information at check out, as well as include a gift message which will be written on beautiful, plantable stationery. We recommend providing us with the contact information, including the cell phone number and email address of the gift recipient so that FedEx may communicate with them directly regarding delivery should any  issues arise.

WHAT IF I HAVE ADDITIONAL QUESTIONS?

Please contact us at floralcrate@thestylemarc.com with any additional questions!

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